Support & Inquiries

Contact QueueBuddy Customer Support & Sales

Have questions about digital queues, need help configuring your TV waiting room display, or want an enterprise demo? Reach out to our dedicated support and onboarding team.

Sales & Live Demos

Schedule a 15-minute live walkthrough showing how QueueBuddy fits your restaurant, clinic, hospital, or salon.

Email: queuebuddy.official@gmail.com

Customer & Technical Support

Need assistance with your QR standee, counter calling, audio chimes, TV screen sync, or customer SMS alerts?

Response Time: Under 2 business hours

Enterprise & Multi-Location

Custom integrations, multi-counter routing, API access, and dedicated SLAs for large retail and healthcare chains.

Custom Integrations Available

Office & Support Operating Hours

  • Official Email: queuebuddy.official@gmail.com
  • Helpline & WhatsApp: +91 7387062088
  • Business Operating Hours: Monday through Saturday: 9:00 AM – 8:00 PM IST
  • Headquarters: Daxabit Headquarters, Pune, Maharashtra 411061, India
  • Support SLA: Guaranteed email & WhatsApp response within 2–4 hours on business days

How We Assist New Businesses

Our team is committed to making digital waitlist adoption seamless. Here is how we assist every business from inquiry to rollout:

  1. Needs Assessment: We evaluate your peak hours, counter configuration, and waiting space requirements.
  2. QR Standee Design: We provide print-ready QR codes tailored to your reception desks and entrance doors.
  3. Staff Walkthrough: We train your team on calling tokens, prioritizing urgent tickets, and viewing analytics.
  4. Ongoing Optimization: Dedicated customer support to adjust wait-time algorithms and features as your footfall grows.

Frequently Asked Support Questions

How fast can we set up QueueBuddy after contacting your team?

QueueBuddy requires zero hardware installation. You can create your account in under 2 minutes, customize your QR code standee, and begin welcoming guests immediately.

Can I schedule a live product demonstration?

Yes! Contact us via email or phone to schedule a 15-minute interactive walkthrough showing the staff dashboard and customer waitlist experience.

Do you provide printable QR standee designs?

Yes, QueueBuddy generates ready-to-print high-resolution QR standees with your store branding, instructions, and counter numbers.